POLICIES

Late Policy

If arriving after your appointment time or at the wrong location, our providers reserve the right to reschedule appointments to ensure you receive the best possible care.

If pre-registration is not completed prior to your scheduled appointment time you may be asked to reschedule.

Completing your pre-registration allows the provider and patient service staff to best prepare for your visit.

Please understand our practice will accommodate to the best of our ability.

Thank you for your cooperation.

Guest Policy

No children under the age of 12 are allowed to be unattended in the front lobby. An adult must be present with children at all times.

In order to provide the best care, only patients and one other guest over the age of 12 years old are allowed to be present during ultrasound appointments.

You may be asked to reschedule if this policy cannot be adhered to.

Thank you for your cooperation.

PATIENT FINANCIAL RESPONSIBILITY

Thank you for choosing Oakland Macomb Obstetrics & Gynecology, P.C. for your healthcare needs. We would like to let you know we are glad to bill your insurance carrier for the services you receive.

Please be aware with the great number of insurance policies that cover our many patients, it is impossible for our staff to keep up with all the various insurance carrier benefits related to the services you may receive. We strongly encourage you to become familiar with your insurance benefits. We will make our best effort to coordinate your benefits. However, you are the subscriber to the benefits and our office cannot accept responsibility for lack of benefit coverage. As a patient, it is in your best interest to know and understand your responsibility for any deductibles, co-insurance, or co-payment amounts prior to any visit. Not all services are covered in all insurance contracts. If your plan does not cover a services or procedure, you may be liable for full payment of the bill.
You are responsible to notify us of all changes to your insurance coverage. Please have your current insurance card with you at all times, as well as a photo ID such as a driver’s license, military ID or government issued ID. If you do not notify our office of the change in coverage at the time of your appointment and your claim is denied as a result, you will be responsible for the charges of the claim in full. All insurance plans are billed as a courtesy and we will provide your insurance carrier with all the necessary information for claims processing. We encourage you to retain the EOB’s (explanation of benefits) your insurance carrier mails you, to track the status of your account. If your insurance carrier denies our claim due to lack of benefits or is slow to pay, you are ultimately responsible for payment of the bill. All services must be paid within 30 days of service. Payment of office co-pays, deductibles and any outstanding patient balances are expected at the time of service.

If your insurance company requires a referral and/or prior authorization and you do not have one, you may not be seen for your scheduled appointment, or you will be responsible for full payment of your bill at the time of service. For patients who do not carry health insurance or if your insurance policy is not active, payment will be expected in full at the time of the visit. Anyone who feels it is necessary to extend payments over a period of time is invited to discuss arrangements with our billing department prior to their visit.

I have read and thoroughly understand my financial responsibility for all services rendered. I am aware my insurance contract is between me and my insurance company and I will be billed by my provider for any services rendered not payable.

Thank you for your cooperation.